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Terms & Condition
Effective Date: June 19, 2023
Please read these Terms and Conditions (“Terms”) carefully before using the Caviar Centre Inc. (“Caviar Centre,” “we,” “us,” or “our”) website. These Terms govern your use of our caviar e-commerce website and the purchase of our products. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our website.
1. General Terms
1.1 Eligibility: You must be at least 18 years old and capable of forming a binding contract to use our website and purchase our products. By using our website, you represent and warrant that you meet these requirements.
1.2 Product Descriptions: We make every effort to provide accurate and detailed product descriptions, including ingredients, pricing, and availability. However, we do not warrant that the information is error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
1.3 Account Creation: You may be required to create an account to access certain features or make purchases. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to provide accurate and complete information during the registration process and to update your information promptly if changes occur.
1.4 Prohibited Activities: You agree not to engage in any activity that may disrupt or interfere with the proper functioning of our website, compromise its security, or infringe upon the rights of others. This includes, but is not limited to, unauthorized access to our systems, transmission of viruses or harmful code, and attempting to gain unauthorized access to other users’ accounts.
1.2 Product Descriptions: We make every effort to provide accurate and detailed product descriptions, including ingredients, pricing, and availability. However, we do not warrant that the information is error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
1.3 Account Creation: You may be required to create an account to access certain features or make purchases. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to provide accurate and complete information during the registration process and to update your information promptly if changes occur.
1.4 Prohibited Activities: You agree not to engage in any activity that may disrupt or interfere with the proper functioning of our website, compromise its security, or infringe upon the rights of others. This includes, but is not limited to, unauthorized access to our systems, transmission of viruses or harmful code, and attempting to gain unauthorized access to other users’ accounts.
2. Ordering and Payments
2.1 Product Availability: All orders are subject to product availability. We strive to maintain accurate inventory levels, but in the event that a product becomes unavailable after your order is placed, we will notify you and offer alternatives or a refund for the unavailable item.
2.2 Pricing and Payment: Prices for our products are displayed in Canadian dollars (CAD) and are subject to change without notice. All payments must be made in full at the time of purchase. We accept various payment methods, including credit cards and electronic transfers. By providing payment information, you represent and warrant that you are authorized to use the chosen payment method.
2.3 Order Confirmation: Once your order is placed, you will receive an order confirmation email. This email serves as acknowledgment that we have received your order but does not constitute acceptance of your order. We reserve the right to refuse or cancel any order at our discretion, including in the event of pricing errors, product unavailability, or suspicion of fraudulent activity.
2.2 Pricing and Payment: Prices for our products are displayed in Canadian dollars (CAD) and are subject to change without notice. All payments must be made in full at the time of purchase. We accept various payment methods, including credit cards and electronic transfers. By providing payment information, you represent and warrant that you are authorized to use the chosen payment method.
2.3 Order Confirmation: Once your order is placed, you will receive an order confirmation email. This email serves as acknowledgment that we have received your order but does not constitute acceptance of your order. We reserve the right to refuse or cancel any order at our discretion, including in the event of pricing errors, product unavailability, or suspicion of fraudulent activity.
3. Shipping and Returns
3.1 Shipping: We offer shipping of our products within Canada only. We strive to process and ship orders promptly, but delivery times may vary depending on the destination and shipping method selected. Additional shipping charges may apply and will be disclosed during the checkout process.
3.2 Returns and Refunds: We take pride in the quality of our products. If you receive a damaged or incorrect item, please contact us within 2 days of receipt to arrange for a return or exchange. For health and safety reasons, we cannot accept returns of perishable food products unless they are damaged or defective.
3.2 Returns and Refunds: We take pride in the quality of our products. If you receive a damaged or incorrect item, please contact us within 2 days of receipt to arrange for a return or exchange. For health and safety reasons, we cannot accept returns of perishable food products unless they are damaged or defective.
4. Intellectual Property
4.1 Ownership: All content, including text, graphics, logos, images, product names, and trademarks, on our website is protected by copyright and other intellectual property laws. You may not use, reproduce, modify, or distribute any content from our website without our prior written consent.
4.2 User Content: By submitting any user-generated content, such as reviews or testimonials, to our website, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, adapt, publish, and display the content for any purpose.
4.2 User Content: By submitting any user-generated content, such as reviews or testimonials, to our website, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, adapt, publish, and display the content for any purpose.
5. Limitation of Liability
To the fullest extent permitted by law, Caviar Centre and its affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase or use of our products. This limitation of liability applies regardless of the form of action, whether in contract, tort, strict liability, or otherwise.
6. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Canada and the province of Ontario, without regard to its conflict of laws principles. Any legal action or proceeding arising out of or relating to these Terms shall be exclusively brought in the courts of Toronto, Ontario.
7. Amendments and Severability
We reserve the right to modify or amend these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on our website. If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
8. Contact Us
If you have any questions or concerns about these Terms or our website, please contact us at:
Caviar Centre Inc.
A1-220 Duncan Mill Rd.
North York, ON, M3B 3J5
416 441-9788
Last Updated: June 19, 2023