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PRIVACY POLICY
Effective Date: June 19, 2023
This Privacy Policy outlines how Caviar Centre Inc. (“Caviar Centre,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information obtained through our caviar e-commerce website. We are committed to ensuring the privacy and security of the personal information of our customers and visitors (“you” or “your”) while providing you with a satisfying online shopping experience. This Privacy Policy applies to all users of our website.
1. Information We Collect
We may collect the following types of personal information:
1.1 Information You Provide: When you create an account, place an order, or contact our customer support, we may collect your name, email address, phone number, shipping and billing address, payment information, and any other information you voluntarily provide to us.
1.2 Automatically Collected Information: We may collect certain information automatically when you visit our website, such as your IP address, browser type, device information, operating system, and browsing activities. We may use cookies, web beacons, and similar technologies to collect this information.
2. Use of Personal Information
We use your personal information for the following purposes:
We use your personal information for the following purposes:
2.1 Order Processing: To process and fulfill your orders, including order confirmation, shipping, and delivery. This may involve sharing your information with trusted third-party service providers involved in the fulfillment process.
2.2 Account Management: To manage your account, provide customer support, and communicate with you regarding your orders, inquiries, and account-related information.
2.3 Personalization: To personalize your shopping experience, recommend products, and provide tailored marketing communications based on your preferences, with your consent where required by applicable laws.
2.4 Marketing and Promotions: To send you promotional materials, newsletters, special offers, and updates about our products and services, unless you opt out of receiving such communications.
2.5 Legal Obligations: To comply with legal obligations, enforce our terms and conditions, and protect our rights, property, and safety, as required or permitted by law.
3. Disclosure of Personal Information
We may disclose your personal information to the following parties:
3.1 Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing other services necessary to fulfill your requests.
3.2 Legal Compliance: We may disclose personal information when required by law, court order, or government authority, or when we believe in good faith that such disclosure is necessary to protect our rights, investigate fraud, respond to a legal request, or ensure the safety of our users.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, personal information may be transferred as part of the transaction. We will ensure appropriate safeguards are in place to protect your information during such transfers.
4. Data Retention and Security
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
5. Your Choices and Rights
You have certain rights regarding your personal information, including the right to access, correct, update, and delete your information. You may also have the right to object to certain processing activities and to withdraw your consent for marketing communications. To exercise your rights or for any privacy-related inquiries, please contact us using the information provided below.
6. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any